What is the primary function of an insurance adjuster?

The primary function of an insurance adjuster is to evaluate insurance claims and determine liability. This role is critical in the claims process because adjusters are responsible for conducting investigations into the circumstances of the claim, assessing the damage or loss, gathering relevant evidence, and determining whether the claim is valid and to what extent the insurance company is liable to pay for the damages or losses incurred.

Adjusters use their expertise to analyze policy language, understand the conditions under which coverage is provided, and apply this knowledge to the specifics of the claim. This evaluation process includes interviewing involved parties, examining documents, and sometimes consulting experts or specialists to ensure an accurate assessment.

The other options involve functions that are not primarily associated with an adjuster. For instance, reviewing policyholder benefits and negotiating insurance premiums are more aligned with roles in underwriting or customer service, while marketing insurance products falls under sales and marketing positions rather than the claims evaluation focus of adjusters.