What does twisting typically entail in the insurance industry?

Twisting in the insurance industry refers specifically to the practice of misleading clients into canceling their existing insurance policies in order to purchase new ones, often under false pretenses about the benefits or better coverage. This behavior is unethical and can be harmful to clients who may not fully understand the implications of canceling their existing policies.

Twisting often involves misrepresentation or failure to disclose important information about the new policy, leading the client to believe that they are making a favorable decision. Such actions can result in financial repercussions for clients, as they may lose valuable coverage options or face penalties from their existing insurers. In many jurisdictions, including Florida, twisting is considered a form of insurance fraud and is legally prohibited, emphasizing the importance of honest and transparent dealings in the insurance industry.