What are telehealth services?

Telehealth services refer to remote healthcare that is delivered using technology, allowing patients and healthcare providers to connect without needing to be in the same physical location. This can include video consultations, phone calls, and the use of mobile apps for diagnosing and monitoring health conditions.

The definition encompasses a broad range of services, from virtual appointments for routine check-ups to specialized consultations and mental health services, all designed to improve accessibility and convenience for patients. The integration of technology in healthcare through telehealth enhances patient care while minimizing the need for in-person visits, which can be particularly beneficial in situations where travel is difficult or impractical.

In contrast to in-person consultations, emergency services via telephone, or traditional in-clinic services that do not utilize technology, telehealth specifically highlights the use of technology to facilitate healthcare delivery remotely, making it a modern approach to healthcare delivery suitable for various needs.